FAQs

FAQ

Frequently Ask Questions.

At Zonacare, we understand that choosing home care for a loved one is a significant decision. Below are some common questions we receive from families considering private home care services. If you have any additional questions, please feel free to contact us.

 

Absolutely. We understand that it’s important to have the right fit. If at any time you feel that a caregiver isn’t meeting your expectations, just let us know. We will work with you to find another caregiver who better suits your loved one’s needs.

The cost of private home care depends on factors such as the level of care needed, the number of hours required per week, and your location. We offer competitive rates and flexible payment options. For a precise quote, we encourage you to schedule a free consultation where we can discuss your needs in more detail.

 

We work with various insurance providers, including long-term care insurance, and may accept certain Medicaid plans depending on the state and your specific policy. We recommend speaking with our team or your insurance provider to determine coverage and reimbursement options.

To get started, simply contact us for a free consultation. We will assess your loved one’s needs, discuss your options, and develop a care plan tailored to their requirements. After that, we will match you with a caregiver and schedule the services at your convenience.

If your assigned caregiver is sick or unavailable, we will arrange for a replacement caregiver who is equally qualified. We ensure there are no disruptions in care, and your loved one will continue to receive the support they need.

 

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